Payment methods
Several payment methods are available, choose your favorite method.
Invoice
Available in Germany.
You pay the amount within 14 days after receiving the order. You will receive your invoice by email after the items have been shipped. If you use this payment method, we check your details in the background. Learn more in our privacy policy.
Direct Debit
If you pay by direct debit, the amount will be debited from your current account by SEPA direct debit 25 to 30 days after the invoice date.
Credit Card
We accept Euro- / Mastercard and Visa.
Your credit card will be charged upon shipping the ordered items.
Paypal
When choosing „PayPal“ you will redirected to PayPal after completing the order. Do you already have a PayPal account? Then you can login with your credentials and confirm the payment. If you are new to PayPal you can open a PayPal customer account and confirm your payment afterwards.
In case you return any items the respective amount will be transferred back to your PayPal account.
Safe shopping
The safety of your data is of utmost importance to us. In order to protect your data in the best way possible, the whole payment process is secured by state of the art technology („SSL Technologie“).
Free returns
Of course, you can return free of charge. If you don't like your items or they don't fit you can return them within 14 days by using provided return label. The return label is attached to your shipment.
You can also print the return label on your own:
https://www.hessnatur.com/retourenaufkleber
Or contact our hessnatur order service team ( Tel. 06033 / 181 33 33 ) and ask for a return label.