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Whatsapp customer service

Do you have questions about your order, our products or services? Just send us a Whatsapp - the fastest and easiest way to get to hessnatur.

Of course, we're still happy to have any personal contact with you and can still be reached by phone, email and post.

By the way : Unfortunately, we cannot record orders via Whatsapp.

That's how it's done:
After agreeing to the communication via WhatsApp, click on the displayed button "Start WhatsApp Chat". You then have three options to contact us via Whatsapp. The prerequisite is that you have already installed Whatsapp on your mobile devices.
Answers to common questions.

  1. How often do I get messages?
    You will only receive messages if you have contacted us personally and we send you back an answer to your request. If you have requested a catalogue, you will receive the current version at the time of publication.
  2. How long will I receive your catalogues?
    You will receive our catalogs until you revoke your consent to receive them.
  3. Do I receive other advertising / newsletters via Whatsapp in addition to your catalogues?
    We only answer your service inquiries via Whatsapp or send our catalogs as requested by you. We expressly exclude the delivery of further messages beyond these two cases.
  4. Does the service cost anything?
    no This service is free for you.
  5. How can I unsubscribe?
    You can unsubscribe from this service at any time with the word "stop".
  6. What happens to my personal data?
    The messenger service is operated with the service provider MessengerPeople. You can find a detailed data protection declaration from MessengerPeople here. You can find our privacy policy here.

The new catalog has arrived!
Whether as a direct download, as a WhatsApp message, via our newsletter or in the classic way by post. You decide how you want to receive the new catalogue. Request catalogue
Request catalogue